Terms and Conditions
Last Updated: October 2025
Welcome to JIMEALE (“we,” “our,” “us”). These Terms and Conditions (“Terms”) govern your use of our website www.jimeale.com
1. General Information
By using our Site, you confirm that you are at least 18 years old or have permission from a parent or guardian to make purchases. We reserve the right to modify, update, or replace these Terms at any time. Any changes will be effective immediately upon posting on this page.
2. Products and Pricing
We strive to display accurate product descriptions, images, and prices. However, errors may occur. We reserve the right to correct any inaccuracies and to modify or discontinue products at any time without prior notice.
All prices are listed in USD$ and are subject to change without notice. Taxes and shipping fees may apply and will be displayed at checkout.
3. Orders and Payment
By placing an order, you agree to provide accurate and complete information. We reserve the right to refuse or cancel any order for reasons including but not limited to suspected fraud, product unavailability, or pricing errors.
We accept payments through credit card, gift card, shop pay. Payment must be received before order processing and shipment.
4. Shipping and Delivery
We ship to USA, Australia, England, parts of the Middle East, parts of Europe and Asia. Shipping costs and estimated delivery times are displayed during checkout.
Please note that delivery times may vary due to factors beyond our control (e.g., customs delays, weather, or carrier issues). Once shipped, you will receive a tracking number (if applicable).
5. 30-Day Return and Refund Policy
We want you to be satisfied with your purchase. If you are not completely happy, you may return most new, unused items within 14 days of delivery for a refund or exchange, subject to the conditions below:
• Items must be returned in their original condition and packaging.
• Proof of purchase (e.g., order confirmation) is required.
• Certain products (e.g., perishable goods, personalized items, digital downloads, or clearance items) may not be eligible for return.
• Shipping costs are non-refundable unless the return is due to our error or a defective item.
• You are responsible for return shipping costs unless otherwise stated.
To initiate a return, please contact us at shipping@jimeale.com with your order number and reason for return. Once your return is approved, we’ll provide instructions and a return address. Refunds will be processed to your original payment method within [5 business days] after receiving and inspecting your returned item.
6. Intellectual Property
All content on this Site, including text, images, logos, product descriptions, and designs, is the property of JIMEALE or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without our prior written consent.
7. Limitation of Liability
To the fullest extent permitted by law, JIMEALE is not liable for any indirect, incidental, or consequential damages arising from your use of our Site or products, including but not limited to loss of profits or data.
8. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
9. Governing Law
These Terms are governed by the laws of South Carolina, USA without regard to its conflict of law principles. Any disputes will be resolved in the courts of Charleston, South Carolina.
10. Contact Information
If you have any questions about these Terms, please contact us at info@jimeale.com